You can contact us using:
- The contact form: here;
- By phone:
- Stock import in Bulgaria and general questions: +359 (0) 897 606 919 (1pm to 8pm);
- Online store administration and order management: +447723572355
- Physical store address in Bulgaria: 75 Krum Popov Street, Sofia 1421
- Physical store open hours: Mon-Fri 13:00-17:00 h (order pick-up only!)
- Games and game accessories marked as "Available" in the availability field are available both in our online store AND the Innistrad Ltd physical store in Bulgaria at 75 Krum Popov Street, Sofia, and can be purchased on-site or delivered by courier.
- All discounts from the online store are also valid in the Bulgarian physical store. In case of price conflict, please show the lower price (if online) to the store staff, it would be used for your purchase!
- We can deliver games not shown in our catalog, as long as there is a circulation available. If you are looking for a board game and you did not find it in the store, contact us via the contact form below and we will try to help you!
- You can find our product and claim returns terms on the Terms & Conditions page. We strive to provide a great shopping experience for all our customers, feel free to contact us with any questions!
- Main principal for all online orders is Boardgamesbg Ltd, 71-75 Shelton Street, London WC2H 9FD, United Kingdom, Company Number 12439544, firstname.lastname@example.org
- Bulgarian representative: Inistrad Ltd, UIC 202448100, VATN BG202448100, 1 N. Danchenko Str., Sofia, +359897606919, email@example.com, available at their store address: 75 Krum Poposv str., Sofia, Bulgaria.